Platinum Spas
- Founded in 2016 in Chesterfield, England.
- Built in its own factories in Porto, Portugal, and in Asia.
- Over 300 showrooms worldwide.
- Balboa heaters and controls in every spa.
- Listed as a 2026 WhatSpa? Approved Manufacturer.
About Black Pine
Independent and locally owned. Since 1981.
Locally owned and independent - selling, servicing, and standing behind every hot tub and swim spa we carry, since 1981.
Black Pine has been selling and servicing hot tubs and swim spas in the Puget Sound region since 1981. We're a locally owned, independent retailer - one business, one team.
We carry hot tubs and swim spas from some of the most respected names in the industry, across a wide range of sizes, configurations, and price points.
Our Tacoma showroom is a warehouse floor with 20 to 30 hot tubs and swim spas on display, several times what you’ll find at most dealers. Come compare them side by side.
Book a showroom visit and our team will walk you through the models on your list.
What sets us apart is what happens after the sale. We've operated our own in-house service department since 1981.
When something needs attention, you're dealing with the same people who sold you the spa - not a third-party technician or a manufacturer's 800 number.
That continuity is something you won't find at a warehouse store or an online retailer, and it's the reason our customers come back.
We're at 3520 South Pine Street in Tacoma. Come in and see what we carry - or text us and we'll start the conversation before you make the trip.
Black Pine, by the numbers
One showroom. One team.
In business since 1981.
- The year we opened. Locally owned and independent ever since.
- 1981
- Our showroom is open 6 days a week. Mon - Tue and Thu - Sat 10 AM to 6 PM, Sunday 11 AM to 5 PM. Closed Wednesday.
- 6 days
- Brands on our floor: Platinum Spas, Vita Spa and Bellagio Spas.
- 3
The brands we chose, and why
We only carry makers we're willing to service ourselves.
Vita Spa
- Known for quality for over 30 years.
- Made by MAAX Spas, part of American Bath Group.
- American Bath Group runs 24 factories and sites in 14 states and provinces.
- Lifetime limited warranty on the steel frame.
Fair questions, straight answers
Platinum is a UK brand. Who fixes it here?
We do. We have run our own service department since 1981.
Platinum uses Balboa heaters and controls, a system service techs across North America know well.
Source: WhatSpa?, Platinum Spas brand pageWill you still be around in 10 years?
We've been in business since 1981, locally owned the whole time.
Same service department, same people to call.
Can I see one before I buy?
Yes. Book a showroom visit and compare the models you like side by side before you decide.
Visit us
Black Pine Tacoma
- Address
- 3520 S Pine St
Tacoma, WA 98409 - Phone
- (253) 948-9800
- Alternate line (425) 771-5774
- Showroom hours
- Mon - Tue: 10:00 AM - 6:00 PM
- Wednesday: Closed
- Thu - Sat: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 5:00 PM
- Service hours
- Mon - Fri: 10:00 AM - 5:00 PM
FAQs
Hot TubsHot Tub FAQSizing, operating cost, water care, and installation. Questions first-time buyers ask.Read answers →Swim SpasSwim Spa FAQPool alternative. Year-round use, dual-temp setups, and space requirements.Read answers →GeneralGeneral FAQBrands, financing, delivery, and how to get in touch.Read answers →
Where these facts come from (3 sources)
Facts checked October 2026. Maker terms change, so we always confirm the current paperwork for your exact model before you buy.
Still deciding?
One trip is usually all it takes.
Visit our Tacoma showroom to compare real inventory, experience the water care systems, feel the jets, and finalize your choice. Or text us and we'll start the conversation before you make the trip.